Koi Health is a caregiving platform designed to support family caregivers by offering short-term respite care services. We make it simple to book flexible, non-medical support so caregivers can take a break and recharge, knowing their loved one is in good hands.

Cluster Care is our unique approach to delivering respite services. By grouping care appointments in the same building or neighborhood, we’re able to offer more efficient, affordable care. Multiple care recipients receive personalized attention within a shared shift, helping us serve more families with fewer resources.

We support family caregivers and older adults. We currently provide service to those affiliated with our pilot partner sites: AmPark NORC (Bronx), Lincoln Towers (Manhattan), and parts of Westchester County (Harrison, Port Chester, Rye, Rye Brook).

Right now, all Cluster Care services are free for eligible families during our pilot period, thanks to funding from the Alzheimer's Association. If fees are introduced in the future, we will provide full transparency.

Care is delivered by trained, dementia-informed aides. They offer compassionate assistance with daily tasks like companionship, light housekeeping, and meal prep—designed to give caregivers peace of mind.

We’d love to explore bringing Cluster Care to your neighborhood, senior housing site, or caregiving network. Reach out to us at hello@joinkoi.com and our team will follow up with more information.